Replona
See pricingDownload the app →
Replona · v2.4 · Live on Google Business Profile

Never miss
a review again.

Replona reads every new Google review for your business, drafts a reply in your own voice, and publishes it — usually before the customer has left the parking lot.

5 day free trial inside the app · 500+ local businesses · Setup in 4 minutes
< 10 min
average reply latency
96.8%
auto-publish success
4.1 → 4.6
median star-rating lift
Live demo, queue 1/of 4
New review detected
S
Sofia R.
Alberta Coffee Co. · Portland
just now

The flat white is the best in the city and the staff remembered my name on day two. I'll be back for every morning this week.

REPLONA · tone: warm
waiting for new review…
Trusted by 500+ local businesses across 14 countries
Alberta Coffee•Smile Dental•FitLife Gym•Studio Belgrade•Nord Auto•Casa Nueva•Pulse Clinics•Ridge Kitchen•Hotel Poma•Alberta Coffee•Smile Dental•FitLife Gym•Studio Belgrade•Nord Auto•Casa Nueva•Pulse Clinics•Ridge Kitchen•Hotel Poma•
The problem

Every unanswered review
is a customer
walking
past your door.

83%
of consumers read review responses before choosing where to go.
1.7×
more bookings when a business replies to reviews within a day.
4hr
average time it takes a small-business owner to write one good reply, if they ever do.
What Replona does

Three things, quietly, forever.

01
Listens.
Polls the official Google Business Profile API every ten minutes for every location on your account.
02
Drafts.
Writes a reply in the voice you trained — formal, warm, chatty, whatever fits your brand. Matches the reviewer's language.
03
Sends.
Auto-publishes approved replies, or routes tricky ones (1-2★, specific keywords) for a human to bless first.
The voice problem

Replies that sound
like you, not like
not like a robot.

Feed Replona three real replies you've written. It learns your cadence, your warmth, your in-jokes — and never drifts into corporate filler.

WARM & PERSONAL
"Marko, glad the team finally convinced you to try the truffle pasta. See you next Friday."
SERVICE-RECOVERY
"You're right. The wait was unacceptable on Saturday. Here's what we changed — and a voucher for next time."
FORMAL / PROFESSIONAL
"Thank you for sharing your experience, Ms. Chen. We have logged your feedback and our manager will reach out within 24 hours."
GENERIC AI REPLY

"Thank you so much for your wonderful review! We are thrilled that you enjoyed your experience with us. Your satisfaction is our top priority and we look forward to serving you again very soon!"

ChatGPT · no training
REPLONA · YOUR VOICE

"Sofia, thanks — Marcus actually mentioned you when he got in this morning. See you tomorrow, your usual is waiting."

Alberta Coffee Co. · warm tone
Everything you need

Six things Replona does while you sleep.

01
10-minute sync

Replona polls Google Business Profile every ten minutes. New reviews surface in your inbox with a draft ready before the customer closes the app.

Official Google API
02
Voice that sounds like you

Feed Replona three real replies you've written. It learns your cadence, your signatures, the in-jokes, and never drifts into marketing-speak.

Custom voice model
03
Rooms for every location

Chain of twelve? Agency of eighty? Each room has its own voice, its own approval rules, its own reporting. Owners roll up; managers stay focused.

Unlimited locations · Pro+
04
Service-recovery playbooks

One-star reviews route differently. Replona drafts the apology, tags the shift manager, and optionally holds the reply for a human approval.

Routing + approvals
05
CRM that actually watches

Every review is a signal. See which locations slipped last week, which staff names show up most in five-star replies, what your customers actually call you.

Trends · Cohorts · Export
06
Mobile, because you're not at a desk

iOS and Android apps with push for anything that needs a human. Approve a draft from the floor in three taps.

iOS · Android · Watch
Pricing

Simple pricing.
No surprises.

STARTER
$29/mo

One location, everything you need to never miss a review.

  • 1 Google Business location
  • 10-minute review sync
  • AI reply drafts
  • Auto-publish or approve
  • Tone training (5 examples)
  • iOS & Android app
  • 5-day free trial
Get started
MOST POPULAR
PRO
$79/mo

Up to five locations with per-location voice and routing rules.

  • Up to 5 locations
  • Custom voice per location
  • Service-recovery playbooks
  • 1★ & 2★ approval routing
  • Analytics dashboard
  • Slack / email alerts
  • Priority support
Get started
BUSINESS
$199/mo

Unlimited locations — built for agencies and franchise groups.

  • Unlimited locations
  • Multi-account management
  • White-label reports
  • API access
  • SSO / team seats
  • Dedicated onboarding
  • SLA guarantee
Get started

All plans include a 5-day free trial · No card required · Cancel any time

Customers

What they said after the first week.

"We replied to four reviews in six months before Replona. We've replied to every review this quarter and our rating went from 4.1 to 4.6."
Maria Petrović
Owner, Beauty Studio Belgrade (3 locations)
"I was skeptical about AI-written replies. Two weeks in, nobody has noticed and my shift managers got their Saturdays back."
Stefan Nikolić
Director, FitLife Gym
"Fifteen dental offices, one dashboard, zero spreadsheets. My favourite software purchase this year."
Ana Jovanović
Marketing Manager, Smile Dental Group
FAQ

Common questions.

Still not sure? Drop us a line at hello@replona.com

Get started today

Your next review lands in ten minutes.
Will you reply?

Setup takes four minutes. The first reply is waiting before you close the app. 5-day free trial, no card.

500+ businesses · 14 countries · Rated 4.9 on the App Store
Replona

AI-powered Google review replies for local businesses and agencies.

hello@replona.com
© 2026 Replona. All rights reserved.v2.4 · Hetzner VPS · Belgrade